PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THIS ENFORCEABLE CONTRACT CONTAINS A MANDATORY BINDING INDIVIDUAL ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, STRICT LIMITATIONS OF LIABILITY, BROAD INDEMNIFICATION OBLIGATIONS, AND A ONE-YEAR TIME LIMITATION ON ALL CLAIMS.
These Terms of Service ("Agreement" or "Terms") constitute an enforceable contract between Adrian Danet ("Developer," "operator," "we," or "WalkReport") and you, whether individually or on behalf of a real estate brokerage, property management firm, vacation rental management enterprise, partnership, or other corporate entity ("Customer," "User," or "you").
By downloading, installing, accessing, or using the WalkReport mobile application ("App"), accessing walkreportapp.com ("Website"), or registering for a subscription service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into this Agreement on behalf of a firm, brokerage, or company, you represent and warrant that you possess full corporate authority to bind that entity to these Terms. If you do not agree to these Terms, you are prohibited from accessing or using the App and Website.
WalkReport is strictly an electronic software tool designed for visual walkthrough recording, timestamped photo and video documentation, GPS coordinate indexing, and corporate brand presentation.
NO LICENSED HOME INSPECTION OR ENGINEERING SERVICES: WalkReport DOES NOT provide, nor does it purport to provide, licensed home inspection, structural engineering evaluation, architectural surveying, licensed property appraisal, environmental hazard testing, or professional construction advice. The App and generated PDF summaries serve strictly as an organized visual inventory of observations made by the user.
SOLE USER RESPONSIBILITY: You and your subscribing organization assume sole and exclusive responsibility for reviewing, examining, and verifying the completeness, clarity, and accuracy of all captured photographs, video sequences, condition indicators, notes, reverse-geocoded street addresses, and GPS coordinates before relying upon, executing, delivering, or sharing any generated walkthrough report with property owners, buyers, sellers, tenants, or third parties.
Subject to your ongoing adherence to these Terms, WalkReport grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App on Apple-branded iOS hardware that you own or control, in accordance with the Apple Media Services Terms and Conditions.
B2B Organization Codes: Customers subscribing to a commercial tier receive a dedicated 5-character Organization Code for field deployment across their team. You agree to safeguard this code, restrict its dissemination to authorized team members and contractors within your subscribed door or unit quota, and immediately notify the Developer of any unauthorized distribution.
Prohibited Conduct: You shall not: (a) reverse engineer, decompile, disassemble, or attempt to derive the source code of the App; (b) modify, adapt, translate, or create derivative works based upon the App; (c) rent, lease, loan, sell, sublicense, or distribute the App or Organization Codes to unauthorized third parties; (d) circumvent or attempt to bypass any technological protection, security mechanism, or cryptographic sealing implemented in the App; or (e) use the App for any fraudulent, unlawful, or unauthorized purpose.
WalkReport operates on a privacy-first, on-device architecture. When Apple iCloud Drive is activated on your iOS device, the App automatically stores and synchronizes walkthrough reports, media files, and cryptographic metadata within your private Apple iCloud container, tied exclusively to your personal Apple ID.
Persistence upon App Deletion: In accordance with Apple iOS architecture, deleting or uninstalling the App from your device DOES NOT erase your walkthrough records, photographs, or exports stored in your personal iCloud Drive container. You retain full control over your files via the Apple Files application or connected devices.
Zero External Photo Database Retention & Verification Token Scope: The Developer does not operate external databases or cloud servers hosting copies of your property photographs, videos, or client walkthrough reports. For reports featuring QR code verification, the verification system stores exclusively an alphanumeric verification hash indicating the timestamp, photo count, and video count to verify authenticity, without retaining any photos, videos, or substantive property narrative.
Individual In-App Purchases (Solo Pro): WalkReport includes three (3) complimentary full walkthrough reports upon initial download. For continued unlimited report generation, individual users may purchase auto-renewable subscriptions (Solo Pro Monthly at $19.00/month or Solo Pro Annual at $99.00/year) processed securely through the Apple App Store under Apple's standard Terms of Service and End User License Agreement (EULA). Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless canceled in your Apple ID Account Settings at least 24 hours prior to the conclusion of the current billing period. Alternatively, users may activate unlimited access at no personal cost by entering a valid Organization Code provided by an active commercial team subscriber.
Commercial B2B Subscription Plans: Commercial subscriptions are billed on a flat-rate monthly or annual recurring basis (e.g., Team/Boutique at $149/month or $1,341/year, and Business Pro at $299/month or $2,691/year), providing custom team branding, retina logo rendering, and dedicated organization codes.
14-Day Free Trial: Commercial subscriptions commence with an initial fourteen (14) calendar day free trial ($0.00 charged upon registration). Payment card verification or tokenization is performed at checkout to validate account activation. Unless you cancel your subscription before 11:59 PM Eastern Time on the fourteenth (14th) calendar day, your vaulted payment card will automatically be charged the full subscription fee on day fourteen (14), and recurring billing will continue automatically on each renewal anniversary.
STRICT NO-REFUNDS POLICY: ALL SUBSCRIPTION FEES, PLATFORM PAYMENTS, AND RENEWAL CHARGES ARE ENTIRELY NON-REFUNDABLE. WalkReport does not provide refunds, pro-rated reimbursements, or credits for partially used billing cycles, downgraded tiers, or inactive seat allocations.
Self-Service Cancellation: You may cancel your subscription at any time via the self-service online customer billing portal (for commercial plans) or Apple ID Subscription Settings (for Solo Pro in-app subscriptions). To avoid recurring charges for the subsequent billing cycle, you must complete your cancellation prior to your renewal date. Upon commercial cancellation, your team branding remains functional through the end of your current paid billing period, and past completed reports remain permanently safe in Apple iCloud.
Payment transactions and card vaulting are facilitated by our accredited third-party payment processing partners adhering to PCI-DSS standards. WalkReport does not store, transmit, or retain full payment card numbers on its systems.
30-Day Billing Inquiry Window: You must notify WalkReport in writing of any billing discrepancies or disputed charges within thirty (30) calendar days of the charge appearing on your statement. Failure to notify the Developer within this 30-day window constitutes your irrevocable acceptance and waiver of all claims regarding such charge.
Chargeback Prohibition: Initiating an unwarranted, bad-faith, or fraudulent chargeback or payment reversal with your bank or card issuer constitutes a material breach of this Agreement. In the event of an improper chargeback, WalkReport reserves the right to immediately terminate service access, accelerate any outstanding sums, and recover all chargeback assessment fees, collection costs, and reasonable attorney fees incurred in disputing such claim.
THE WALKREPORT APPLICATION, WEBSITE, DOCUMENTATION ENGINES, CRYPTOGRAPHIC METADATA, AND ALL GENERATED PDF EXPORTS ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY OF GPS COORDINATES, SATELLITE FIX RELIABILITY, UNINTERRUPTED AVAILABILITY, OR NON-INFRINGEMENT.
EXCLUSION OF CONSEQUENTIAL DAMAGES: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ADRIAN DANET, WALKREPORT, OR ANY AFFILIATES, CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF REAL ESTATE COMMISSIONS, TRANSACTION FAILURE, ESCROW DISPUTES, LOSS OF SECURITY DEPOSITS, BUSINESS INTERRUPTION, LOSS OF REPUTATION, LOSS OR CORRUPTION OF WALKTHROUGH RECORDS, LOSS OF DATA, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
MONETARY AGGREGATE LIABILITY CAP: TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ADRIAN DANET AND WALKREPORT ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE APP, OR GENERATED REPORTS, UNDER ANY AND ALL THEORIES OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), SHALL BE STRICTLY LIMITED AND CAPPED AT:
(A) FOR PAYING COMMERCIAL SUBSCRIBERS: THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO WALKREPORT IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100.00 USD), WHICHEVER IS GREATER; OR
(B) FOR FREE TIER USERS: A MAXIMUM AGGREGATE SUM OF FIFTY DOLLARS ($50.00 USD).
You agree to defend, indemnify, and hold harmless Adrian Danet, WalkReport, and any future affiliates, contractors, and agents from and against any and all claims, demands, actions, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorney fees and court or arbitration costs) arising out of or related to: (a) your use of the App, Website, or generated PDF/ZIP reports; (b) any dispute, controversy, or litigation between you and any third party (including property buyers, sellers, tenants, landlords, rental guests, homeowners associations, or contractors); (c) any assertion that a walkthrough document prepared using WalkReport was inaccurate, incomplete, misleading, omitted defects, or contributed to contract termination or security deposit forfeiture; (d) any violation of third-party property rights, privacy rights, or trespass; or (e) your breach of any representation, warranty, or provision of these Terms.
Prior to commencing any arbitration or judicial proceeding, you and WalkReport agree to engage in informal good-faith negotiations to resolve the dispute. The initiating party must send a formal written Notice of Dispute detailing the facts, claim, and requested relief to the other party via the official contact form at walkreportapp.com/support.html. Both parties agree to negotiate in good faith for a period of sixty (60) calendar days from receipt of the Notice. No arbitration or judicial proceeding may be filed until the expiration of this 60-day informal negotiation period. Any action filed without adhering to this condition precedent shall be subject to immediate dismissal with prejudice, with the filing party responsible for all attorney fees incurred.
Any dispute, claim, or controversy arising out of or relating to these Terms, the App, Website, or the breach, termination, enforcement, interpretation, or validity thereof, which cannot be resolved through informal negotiations, shall be resolved EXCLUSIVELY BY FINAL AND BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules (or Consumer Arbitration Rules if applicable).
Exclusive Venue: The arbitration shall take place exclusively in Miami-Dade County or Broward County, Florida. The arbitration shall be conducted in the English language by a single independent arbitrator. The arbitrator shall have exclusive authority to resolve all issues regarding the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this agreement is void or voidable.
Confidentiality: All aspects of the arbitration proceeding, including rulings, evidence, and awards, shall remain strictly confidential. The arbitrator's award shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.
YOU AND WALKREPORT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, MASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE SIMILAR CLAIMS OR CONDUCT ANY CLASS ARBITRATION, NOR AWARD RELIEF BEYOND THAT REQUIRED TO RESOLVE THE INDIVIDUAL CLAIMANT'S DISPUTE.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, BOTH YOU AND WALKREPORT HEREBY IRREVOCABLY WAIVE ANY AND ALL RIGHT TO A TRIAL BY JURY IN ANY JUDICIAL PROCEEDING, LAWSUIT, COUNTERCLAIM, OR DISPUTE ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE APP, OR GENERATED REPORTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY ARBITRATION CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE APP, OR GENERATED REPORTS MUST BE FORMALLY COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. IF NOT FILED WITHIN ONE (1) YEAR, SUCH CLAIM OR CAUSE OF ACTION IS PERMANENTLY AND FOREVER BARRED.
This Agreement, and any dispute arising hereunder, shall be governed by, construed, and enforced in accordance with the substantive laws of the State of Florida, USA, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.), without giving effect to any principles of conflicts of law. To the extent that any dispute or proceeding is permitted to proceed in a court of law rather than arbitration, both parties submit to the exclusive jurisdiction and venue of the state courts located in Miami-Dade County or Broward County, Florida.
If any provision or portion of this Agreement is held to be invalid, unlawful, or unenforceable by an arbitrator or court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. This Agreement constitutes the complete and exclusive understanding between you and WalkReport regarding the subject matter hereof, superseding all prior proposals or representations.
For questions, notices of dispute, or inquiries regarding these Terms of Service, please contact Adrian Danet directly through the official contact form at the Help & Support Center.
